Dedicated Navigator Program

Program Start (2011) to Date:
Helped Complete over 2,000 Benefits Applications

Mission:

Dedicated NavigatorsThe Dedicated Navigator program helps individuals and families who are homeless or low-income fill out forms and apply for benefits (SNAP, Medicaid, TANF, etc.) for which they may be eligible. Our goals are to (a) help individuals and families navigate the often-complex maze of benefits applications and (b) receive funds/services that help them progress toward self-sufficiency.

History:

The Dedicated Navigator program was launched in 2010 by Sister Mary Alice Murphy and Anne Wilberton. Until the start of 2015, it was run completely by volunteers. Today, one staff member manages a team of approximately 15 trained volunteers; those volunteers meet with clients and help them apply for benefits under the Peak Colorado program. Dedicated Navigators is the only volunteer-driven program of its kind in the state of Colorado.

In 2011, the program helped clients complete 201 applications and apply for approximately $450,000 in benefits; those numbers increased steadily over the subsequent years, reaching 400 applications and more than $1 million in potential benefits in 2014.

Overview:

The program provides support related to the following benefits applications:

  • Aid to the Needy and Disabled (AND)
  • Child Health Plan Plus (CHP+)
  • Food Assistance
  • Low Income Energy Assistance Program (LEAP)
  • Medicaid
  • Old Age Pension (OAP)
  • Temporary Assistance for Needy Families
  • Guidance for Supplemental Security Income (SSI)
  • Guidance for Social Security Disability Income (SSDI)

How to Get Help:

The program is available by walk-in at the following locations/times; additional locations/times will be posted on this website as they become available:

Sister Mary Alice Murphy Center for Hope

  • Address: 242 Conifer Street, Fort Collins, CO 80524
  • Schedule: Monday, Wednesday and Friday, 9 AM to 11 AM; first and third Thursdays of each month, 9 AM to 11 AM

How to Help:

Interested in joining the team? We are always on the lookout for new volunteers. As a Dedicated Navigator, you will receive a formal training and then work alongside another volunteer (volunteers always work in pairs) to help individuals and families apply for benefits. Volunteers must be competent with computers and be able to commit to at least one two- or three-hour shift per month. Email Linda at Linda@HomelessGear.org or call her at (970) 316-4037 to find out more!

Contact Information: